Australian-based field service software — serving Australia, New Zealand & Asia 0457 228 884info@theservicemanager.com

Easy to use, easy to implement Field Service Software

Simple for everyday service work. Powerful when the job gets complex.

Intuitive TSMPlus gives HVAC&R and electrical service businesses one platform to manage jobs, projects, technicians, customers and financials — from the first enquiry through to the final invoice.

Built for HVAC&R & electrical Australian owned & made Cloud-based Since 1986
Serving service businesses across Australia, New Zealand & Asia

TSMPlus shown on a laptop and tablet

Job completedJ10004 · on time
Invoice paid$4,488 · Ducted AC
★★★★★Loved by tradies

30+
Years of experience
3
Regions served
12
Core modules
1
Simple platform
Purpose-built

End-to-end Field Service Management Software

TSMPlus is designed around how field service businesses actually work.

HVAC & Refrigeration Electrical Facilities Maintenance
Everything in one place

One platform for the whole job

From the first enquiry to the final invoice — and everything in between.

Intuitive to Use

An intuitive interface your whole team picks up fast — minimal training, maximum adoption from day one.

Job Management

Create, assign and track every job from enquiry to invoice, with full visibility of status, costs and history.

Project Management

Structure work exactly as complex as the job really is — nested stages, live cost centres, variations and progress billing.

Quoting

Build professional quotes in minutes, convert them to jobs instantly, and win more work with faster turnaround.

Invoicing

Invoice accurately straight from completed jobs, capture all costs and get paid faster.

Scheduling & Dispatch

Drag-and-drop scheduling that matches the right technician to the right job at the right time.

A major feature of TSMPlus

Projects Structured to match the complexity of the work

The same Projects module handles a simple job and a complex multi-stage build — nested stages, live cost centres, variations and progress billing, without switching tools or bolting on a spreadsheet.

  • Stages inside stages, as deep as the job goes
  • Cost centres that roll up live, not at month-end
  • Variations tracked as a stage in the same plan
  • Retention & release milestones handled automatically
  • Multiple project linked jobs and quotes

See it in action

Real software, built for the field

Straight from a live TSMPlus workspace.

Why TSM

Practical software, real support

Easy to implement

Get up and running quickly with software that’s configured to your workflow — not the other way around.

Relationship-focused

Responsive, Australian-based support from a team that partners with you as your business grows.

Built to scale

Nearly four decades of field service know-how baked into a platform that grows with you.

Customer stories

Trusted by service businesses like yours

From HVAC&R and facility services to mechanical and electrical — here’s what our customers say.

★★★★★

“It’s been a big year for us implementing TSM, and the team made the transition so much easier than we expected. We’re really looking forward to continuing next year.”

SK
Stephanie K.Business Development & Project Manager, All Facility Services
★★★★★

“We interfaced the Xero link with TSM and the changeover was seamless. TSM’s technical consultant was outstanding — setting up the new parameters and explaining exactly how everything works.”

AM
Alvin M.Managing Director, GA Perry
★★★★★

“TSM has been responsive and relationship-focused — the ideal partner for the service technician business. They even modified the software so we could cost our jobs accurately.”

MS
Michel S.Good Sight Australia Pty Ltd
Integrations

Works with the tools you already use

Intuitive TSMPlus is built to connect with your accounting and business software, so your data flows without double handling.

Xero & MYOB marketplace apps are on the way — talk to us about connecting the software you rely on.

Ready to see TSMPlus in action?

Start a free trial and see how easy field service management can be — or book a personalised demo today.

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