How Mobile Forms Can Transform Field Service (Infographic)

Most of the biggest organisations today continue to shift from paper-based services to mobile tools, as the benefits of the latter in service processes are many and wide reaching. This transition is also manifested in field service businesses, as the recent report from Aberdeen revealed that 8 out of 10…

Factors to Consider to Improve Field Service Productivity

One of the most challenging tasks for the whole field service sector is finding ways to improve the performance and productivity of their field service personnel.  In the past recent years, detailed studies that focused on ways to improve worker’s productivity were conducted, and a number of assumptions were made…

Field Service Software Deployment: SaaS vs On-Premises (Infographic)

Productivity and overall performance are two of the biggest factors that field service organisations are very keen to observe. Due to the high volume of data that has to be process and access at the same time, the method on how a field service management software will be deployed is…

Augmented Reality and Virtual Reality – The Big Game Changers in Field Service Management

Augmented and virtual reality are two of the technological marvels that we mostly hear these days. With the release of wearables like Samsung Gear VR and Google Glass, it is undeniably that we are already living in the future. As these technologies are already making inroads in several industries such…

Top Field Service Management Trends in 2016 (Infographic)

Advanced tools and equipment is not new to field service businesses. But with the exponential technological advancement these past few years – the approaching global application of Internet of Things and widespread use of cloud computing in various industries, there is no denying that these future-cutting edge technologies are converging…

How to Choose a Field Service Management Software

When choosing the best field service software for your business, it is important to consider some factors that might get affected by your new system. As the CEO of a field service management company, I can tell that having a field service software to help us carry out our daily…

What You Need to Know About the Cloud and Field Service Management

A selection of field service industry’s senior executives met to discuss on findings of a recent research report. The discussion was aimed at identifying who used Cloud-based field service management solution and why they opted for Cloud. Here is a look at all you need to know about this topic…

The Benefits of a Modern Field Service Management System

Australia is a country known for ambitious investors and people are always getting into new businesses. Being the CEO of a field service management company, I have tasted and understood the benefits of modern field service management system. I have seen why implementing this system is no longer expensive but…