Developing Top Talents for Field Service Excellence

Talent strategy is one of the most important factors to achieve a long-term success in business and to deliver maximum customer satisfaction, yet it is also the one that is often ignored in the overall business strategy in field service industry. But what is talent strategy anyway? Talent Institute defined…

How to Deliver Field Service Excellence

There is “good” customer service but there is “great” customer service as well. What’s the difference? Good customer service keeps your customers satisfied. Great customer service not only keeps them totally satisfied – you make them loyal customers as well. Image courtesy of Pixabay So, whether your company caters directly…