TSM’s is the market leader in Australia and has an active presence in 8 countries, predominantly the US.
Although sales have primarily been in Australia to date, we have commenced selling TSM internationally. With a world class competitive product in 8 countries and 3 languages and with active presence in the USA and Canada, TSM has been considered the pioneer and most popular service software in its field. With over 900 customers in many different industries including HVAC, Electrical, IT, Telecommunications, Security, Plumbing and Sales, it provides a powerful and cost effective means to maximise revenue, increase productivity and profitability through increasing billable time and eliminating other field service, administrative and management-related bottlenecks. Our major Clients include: Australian Business Telephone Company (Sydney), Shenzen McQuay Air Conditioning (based in China using the Chinese version of TSM), McDonalds Family Restaurants Australia (Sydney), Center State Computer Maintenance (Rockhampton), Datec (PNG) Ltd. (Papua New Guinea), Danlats Baltija (Latvia), Eastway Airconditioning (Sydney), Vanderbilt University Medical Center (USA).
TSM provides the tools that local and global field service companies can utilize to improve their field service operations. It is designed around the business cycle of field operation to automate and streamline service management workflow. Job logging, time sheets, stock control, invoicing, maintenance contracts, repetitive tasks, purchasing, visual scheduling and more, are just some of the features that service companies can use, both here and abroad, to be ensure a smooth and seamless field service operations.
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