Category Archives : Trends

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Data breaches are inevitable – or are they? (Infographic)

Service Strategy Trends for 2017 (Infographic)

As we continue to live in the digital age full of new technological advancements, it is clear now that sticking to the old business models wouldn’t cut it anymore in the dynamic business landscape that we have today. And as such, it has become an imperative for many service companies…

Top 8 Customer Experience Trends in 2017 (Infographic)

Customer experience may be one of the terms that is likely to be thrown around in the business landscape, but it still remains as one of the biggest and best differentiator that a business can have nowadays. With technology driving customer expectations at a much higher level than it was…

Top Small Business Technology Trends in 2017 (Infographic)

With the rapid advancement in technology, a lot of small and medium scale enterprises are now able to compete in the market with much better business tools that improve their efficiency and accuracy. And as we welcome the new year, new technologies and trends are surfacing once again which will…

Top Field Service Management Trends in 2016 (Infographic)

Advanced tools and equipment is not new to field service businesses. But with the exponential technological advancement these past few years – the approaching global application of Internet of Things and widespread use of cloud computing in various industries, there is no denying that these future-cutting edge technologies are converging…

Enterprise Mobility Trends in 2016 (Infographic)

Enterprise mobility has been a vital point for most of the organisations nowadays. While it conveys great possibilities such as improved productivity, it also poses some challenges in data security and management. That is why every year, series of improvements in this sector has always been made to make sure…

Small Business Technology Trends in 2016 (Infographic)

Being the CEO of one of the leading field service management companies in Australia comes with benefits. Over the years, I have been able to see different trends that have affected the wider market. But one thing is for sure, the new digital age has provided tools that have leveled…

Top 6 Benefits of Field Service Automation (Infographic)

With different businesses being born every day, there is a need to enlighten business owners on what field service automation is all about. Having been the CEO of one of the biggest field service management company in Australia, I’ am better placed to give you an insight of the benefits…

BYOD: What is it and Why is it Important?

More and more companies are keeping up with annual technology changes. As part of their adoption to digitisation, organisations are encouraging employees to utilise their personal devices to access business data. Image courtesy of Pixabay This is part of the growing trend, Bring Your Own Device (BYOD), which has come…

Top Tech Trends to Watch Out for in 2016

2015 has come to a close and what a year it was. Last year, we treated a lot of surprising innovations–from phones, tablets, and laptops to cameras, watches, and augmented reality headsets, but there are plenty of efficient and smart products to be expected in 2016. 2016 promises to showcase…

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